Corporate devices are often the 'go to' for companies wishing to comply with regulation. Unfortunately, they leave companies exposed as they fail to achieve messaging capture and compliance that regulators require.

Noncompliant messaging is impacting businesses ability to serve their clients effectively. How can they be compliant and effective?

Looking to ensure your company has fulfilled its compliance requirements for capturing and archiving all employee-customer communication?

Compliance teams often think that recording all employee communication from a employee's corporate device will reduce risks for communication capture, unfortunately it leaves companies exposed.

Corporate device capture is problematic for compliance. What then should compliance teams do?

Corporate devices are often seen as a reliable way of ensuring compliant employee communication. Unfortunately, this policy has proven to be risky and fraught with other issues.

issuing corporate devices for employee communication is intended to address compliance requirements, but does it?

Ecom surveillance is critical for regulated businesses. But device centric approaches don't work, are not used and infringe on privacy. Here is how API approach works

Businesses have a responsibility to capture and archive communication between their employees and clients even if they happen on iMessages. But how? We discuss different way s of fulfilling this requirement

Healthcare providers are constantly seeking efficient and secure communication tools to connect with their patients.

Membit, a leading provider of compliant communication solutions, announces the launch of new compliance capabilities that seamlessly capture conversations from popular native chat applications on employee’s own devices such as WhatsApp, iMessage and Telegram.

The dynamic landscape of security and compliance has created a need for organizations rely on a robust framework known as the Three Lines of Defense (LOD) to effectively manage risks, ensure regulatory compliance, and maintain a secure environment.

In the realm of corporate compliance and security, organizations rely on a structured approach to manage risks, ensure regulatory compliance, and maintain robust security measures.

In the fast-paced world of financial institutions, effective communication is crucial for maintaining client relationships, ensuring compliance, and mitigating risks.

Instant messaging has become an integral part of communication for individuals and businesses alike. However, with the increasing use of instant messaging platforms comes the need for robust monitoring to ensure compliance with regulatory requirements.

Ensuring communication compliance is paramount for financial institutions. As electronic communications continue to surge, effective compliance monitoring becomes a critical challenge.

We are dealing with a highly regulated financial landscape where effective ecomms surveillance plays a crucial role in ensuring compliance and mitigating risks within banks.

Today most business communication is digital communication. Effective ecomms surveillance is paramount for businesses to mitigate risks and comply with regulations.

Effective risk management is a critical element for organizations operating in today's complex business landscape. Within the Three Lines of Defense (3LoD) model, the second line of defense (2LoD) plays a pivotal role in maintaining risk control and governance.

Operational risk management plays a crucial role in the stability and success of financial institutions. Within the widely adopted Three Lines of Defense (3LoD) model, the first line of defense (1LoD) assumes responsibility for identifying and managing operational risks within business functions.

iMessage is one of the most popular messaging platforms available today. It's fast, easy to use, and comes with a host of features that make it an excellent choice for staying in touch with friends and family.

ICE Market Data's desktop solution, which includes ICE chat, provides a wide range of benefits and features for traders, brokers, and other market participants.

As businesses continue to expand globally, it becomes essential to adopt communication strategies that cater to a diverse audience.

If you're in the healthcare industry, you're probably familiar with the Centers for Medicare & Medicaid Services (CMS) regulations.

WhatsApp has become one of the most popular messaging apps in the world, with over 2 billion active users. It's no surprise that individuals and businesses alike are using it as their primary communication tool.

WhatsApp has become a popular tool for businesses to communicate with clients due to its convenience and immediacy.

Telegram is a popular messaging app used by millions of people around the world. However, certain features on the app are restricted to users who are above a certain age.

The use of WhatsApp messaging has surged in recent years, leading to questions about whether these messages can be subpoenaed and used as evidence in court.

Instant messaging has become a ubiquitous communication tool in modern workplaces. However, businesses must also consider the compliance risks associated with using these platforms.

It's crucial for financial professionals to understand the differences between regulatory bodies like FINRA and the SEC, and how they regulate different areas of the financial industry.

Off-channel communication, also known as outside business activities or private securities transactions, refer to any business-related communication or activity that occurs outside the formal, approved channels of a financial firm.

Are you looking for a way to record your WhatsApp calls? Maybe you want to save a conversation with a loved one, or you're conducting an interview for research purposes.

Today, WhatsApp has become a vital communication tool for businesses. However, certain industries and organizations must comply with regulations that mandate the recording and archiving of WhatsApp calls.

The Securities and Exchange Commission (SEC) may fine financial institutions for not properly recordkeeping their employees' customer communications due to various reasons.

In recent years, blockchain technology has gained immense popularity and has been hailed as a game-changer in various industries.

Front running trades is a fraudulent practice that can result in significant financial losses for clients and damage trust in the market.

Communications surveillance is the practice of monitoring and analyzing communications between individuals, whether through email, chat, voice, or other means.

Managing compliance in the financial services industry is a complex and ever-changing task. There are numerous regulatory bodies and requirements that firms must adhere to in order to operate legally and ethically.

Data leak protection has become a critical requirement for businesses to ensure the confidentiality and security of their data.

WhatsApp is one of the most popular messaging applications around the world. With over 2 billion active users, it has become an essential tool for businesses to communicate with their clients.

Instant messaging has become an integral part of our lives. Bing! Ping! With the increasing use of smartphones, people prefer to communicate through instant messengers more than ever before.

Federated Messaging Orchestration Platform (FMOP) can help businesses manage their messaging and communication more efficiently.

As a Chief Compliance Officer (CCO) in a financial institution, you have the responsibility to ensure that the institution adheres to regulatory requirements and manages compliance risks effectively.

Digital communication has become an integral part of the financial industry, with businesses relying on a variety of channels to interact with their customers.

Telegram has become increasingly popular among messaging applications, especially in industries that require high levels of data security, such as finance.

When it comes to employee-customer communication, businesses have an array of tools at their disposal.

With the rocket-fueled adoption of smartphones, people can send messages, pictures, and videos to each other from virtually anywhere in the world.

Telegram Messenger is a very popular messaging app. Recent statistics have it at nearly 1 billion users. Customers love using it for it's user-friendly interface, customizable features, and advanced security measures.

As mobile technology has become more and more integrated into our daily lives, it has also become a crucial tool for corporate communication.

When it comes to communicating with customers, businesses have a range of options at their disposal. One of the most popular options is using iMessage, the instant messaging service developed by Apple.

Telegram is one of the most popular instant messaging platforms that have revolutionized the way we communicate. However, like any other communication channel, Telegram must adhere to various regulatory requirements to ensure user privacy and security.

Broker-dealer compliance is a non-negotiable aspect of the financial industry. Adherence to the rules and regulations governing broker-dealer activities is crucial for firms to avoid penalties and maintain a good reputation in the industry.

In today's world, information technology (IT) has become an essential part of every business, providing support and enabling growth.

Compliance risk is a critical component of any financial institution's operations, and failure to properly manage it can have severe consequences.

Compliance risk is a significant challenge that financial institutions face today. Failure to comply with regulatory requirements, industry standards, or internal policies can result in legal or financial penalties, reputational damage, loss of customer trust, and even business closure.

Compliance and risk management are two concepts that are often used interchangeably, but they are not the same thing.

Compliance risk management is a critical component of any organization, particularly for those operating in regulated industries.

Message has become one of the most popular ways for people to communicate with each other. According to Apple, there are more than 1 billion active iMessage users worldwide.

Text messages are ubiquitous and innocuous, right? Not for businesses - customer communication. This simple means of communication comes with enormous responsibilities and regulatory requirements.

There is no denying it... WhatsApp is one of the most popular messaging apps in the world, with over 2 billion active users as of 2021.

In the modern financial landscape, the use of digital messaging platforms has become increasingly popular due to their convenience and ease of use.

Text messages have become a ubiquitous form of communication in the corporate sector. However, managing and storing an enormous volume of text messages can be a daunting task for corporations.

Messaging is a new norm in business communication. We have long forgotten faxes and old fashioned post mail. Now customers demand digital and quick communication.

WeChat and WhatsApp are two of the most widely used instant messaging apps globally, with over one billion users each.

The SEC (U.S. Securities and Exchange Commission) requires companies to comply with various regulations related to communication monitoring, archiving, and surveillance.

Instant messaging has become an essential communication tool for employees. Instant messaging platforms such as Slack, Microsoft Teams, and WhatsApp have revolutionized the way businesses operate.

Instant messaging apps are a critical part of our personal and professional communication channels. While they bring enormous convenience, there remain significant concerns about privacy and security.

Telegram is a cloud-based instant messaging app with over 500 million active users worldwide. Despite its popularity, there are many myths and misconceptions surrounding Telegram's security and privacy features, especially when compared to other messaging apps like WhatsApp or Signal.

Financial messaging operations platforms (FMOPs) are rapidly becoming an essential tool for financial services organizations seeking to streamline communication workflows, enhance compliance efforts, and build stronger customer relationships.

While implementing FMOP can provide numerous benefits to financial services organizations, it can also be a complex and challenging process. Here are some of the challenges and benefits of implementing FMOP

Financial messaging operations platform, or FMOP, is a powerful tool that can help financial services organizations improve their communication workflows, comply with regulatory requirements, and build stronger relationships with their customers.

Financial regulators play a vital role in maintaining the integrity of financial markets and protecting investors. One of the ways they do this is by requiring financial institutions to maintain accurate and complete records of their transactions and communications with clients.

Telegram, a popular messaging app, has gained popularity in recent years as a convenient way for businesses to communicate with their customers.

In today's technology-driven world, ensuring the safety of sensitive data has become a top priority for organizations in every industry, especially for financial services companies.

As the world of financial services continues to grow and evolve, the role of the Chief Compliance Officer (CCO) becomes increasingly important.

Compliance teams in financial services institutions play a crucial role in ensuring that the institution complies with various regulatory requirements and industry standards.

Financial services institutions are subject to extensive regulatory requirements and must adhere to various compliance and risk management standards. A compliance and risk manager plays a vital role in ensuring that an institution operates within the confines of the law and manages potential risks.

In recent years, the Securities and Exchange Commission (SEC) has been cracking down on the use of unsecured communication channels in the financial industry. One particular channel that has drawn the SEC's attention is WhatsApp.

The Securities and Exchange Commission (SEC) is responsible for enforcing federal securities laws in the United States. One area that has come under increasing scrutiny in recent years is the use of chat messaging in financial services.

Compliance leaders play a crucial role in financial organizations, responsible for ensuring that the organization operates in accordance with regulatory requirements and ethical standards. A key aspect of their role is to ensure that every employee communication is properly archived, which is becoming increasingly important in today's digital world.

The way businesses communicate with their customers has drastically changed. Many companies have shifted towards digital communication channels, such as chat applications, to provide quick and efficient customer support.

WeChat is a popular messaging app that was launched in 2011 by Tencent, a Chinese multinational conglomerate. The app has grown exponentially in popularity, with over 1 billion monthly active users as of 2021. WeChat is especially popular in China, where it is used not only for messaging but also for mobile payments, social networking, and online shopping.

The U.S. Department of Justice (DOJ) has recently updated its Evaluation of Corporate Compliance Programs guidance for 2023, emphasizing the importance of incorporating technology, implementing third-party due diligence measures, and fostering a culture of compliance throughout the organization.

For average iPhone users, archiving is fairly straight forward. You can archive iMessages on an iPhone or iPad running iOS 11 or later. To do so, simply swipe left on the conversation thread you wish to archive and tap on "Archive".

As technology continues to advance, modern consumer applications like WhatsApp, iMessage, and Telegram have become popular employee communication channels. These tools have become the norm for businesses to communicate with their clients, especially those in the financial services industry.

nstant Messaging is growing at explosive rates. Not only are the number of messages being sent growing exponentially, but the number of channels they are being sent on is growing too. This poses challenges for businesses trying to navigate omni channel communication in a compliant way.

Conferences are an essential way for professionals in the risk and compliance industry to stay updated on the latest trends, solutions, and regulatory changes.

iMessage is a messaging service provided by Apple that allows users to send text messages, photos, videos, and other media using an internet connection rather than a cellular network.

Telegram is a cloud-based messaging app that was launched in 2013 by Pavel and Nikolai Durov. Since its launch, Telegram has gained significant popularity, with over 500 million active users worldwide as of April 2021 (Telegram, 2021).

Mandating a dedicated communication app for a financial services organization can present several challenges. While it might have the appeal of complete visibility and control, there are many adoption issues that might impede employee-customer communication.

In today's digital age, communication channels are rapidly proliferating. From email and instant messaging to social media and video conferencing, people have a plethora of options to choose from when communicating with each other.

This blog is the definitive list of issues we've encountered working with dozens of financial institutions looking to bring agile communication channels like WhatsApp, texting, Facebook messenger and the like into their customer communications in a visible and compliant way.

In a stunning settlement, the SEC has fined 16 firms more than $1.1billion dollars because of loose record keeping - primarily on employee’s personal devices through use of messaging apps and text messaging.

Auto dealers spend an inordinate amount of effort driving foot traffic to their dealerships. But when customers arrive at the dealer, sales reps become the primary point of contact. While initial interactions are often at the dealer and the lot, many of those relationships continue beyond the first visit. 

Thanks to the proliferation of communication channels, employees and customers have more ways to interact than ever before.  While convenience and efficiency have been improved, there are several risks that must be managed to avoid jeopardizing business operations.

Employees are increasingly using apps like WhatsApp to communicate with their customers and colleagues, so government bodies are being forced to pass and implement new laws that would cover archiving communications - whether they are text messages or voice calls. 

The market is flooded with countless digital solutions for communication between agents and customers in call centers, such as IVR systems, Omni-Channel platforms, chatbots and more. All these solutions make life easier for customers, are convenient for them to use.