How can I archive iMessages?
For average iPhone users, archiving is fairly straight forward. You can archive iMessages on an iPhone or iPad running iOS 11 or later. To do so, simply swipe left on the conversation thread you wish to archive and tap on “Archive”. Alternatively, you can tap and hold on the conversation thread and select “Archive” from the menu.
It’s important to note that archiving a conversation will remove it from your main messages list, but it will still be accessible if you search for it or if the other person sends you a new message in the same thread. You can also view your archived conversations by tapping on the search bar at the top of the Messages app and typing in the name or keyword associated with the archived conversation.
Bare in mind, that archiving a conversation does not delete it. If you want to completely remove a conversation from your device, you will need to delete it instead of archiving it.
How can corporations archive employee’s iMessages?
Corporations can use mobile device management (MDM) solutions or third-party software to archive iMessages that their employees have on their phone. These solutions allow companies to remotely manage and monitor the mobile devices that are used by their employees, including archiving messages.
One way to do this is to use an MDM solution that supports archiving of iMessages. With an MDM solution, companies can configure settings to enforce policies, such as automatically archiving messages after a certain period of time or when an employee leaves the company. The archived messages can then be stored in a secure location and accessed by authorized personnel as needed.
Another way to archive iMessages is to use third-party software designed specifically for this purpose. There are several options available in the market, including software that allows companies to remotely backup and archive all the iMessages on an employee’s device. This can be particularly useful in regulated industries that require companies to retain communication records for compliance purposes.
Regardless of the method used, it’s important for companies to ensure that they are complying with relevant laws and regulations when archiving iMessages or any other form of electronic communication.
How can companies differentiate between personal and business imessages?
Differentiating between personal and business iMessages can be a challenge for companies that are archiving messages on their employees’ devices. There are often privacy trade-offs in ensuring all messages are archived. Here are a few ways that companies can ensure they are only archiving business-related iMessages:
- Implement a clear policy: Companies should have a clear policy in place that outlines what types of messages are considered business-related and should be archived. This policy should be communicated to employees and strictly enforced.
- Separate work and personal communication: Companies can encourage employees to use separate devices or applications for personal and business communication. For example, employees can use their personal phone for personal messaging and a company-provided device or app for business messaging.
- Use filtering technology: There are third-party tools available that can help companies filter out personal messages from business-related messages. These tools can analyze message content and identify messages that are related to work, such as those containing keywords or phrases related to a specific project or customer.
- Use compliance communication platform: Platforms enable businesses to categorize conversations as either personal or professional and ensure that all corporate actions, even on private devices are only on professional contacts. Membit offers such a solution.
- Conduct regular audits: Companies should conduct regular audits of their message archives to ensure that only business-related messages are being retained. If personal messages are inadvertently archived, they should be deleted to avoid any privacy violations.
It’s important for companies to be transparent with employees about their archiving policies and ensure that they are in compliance with relevant laws and regulations. Additionally, companies should have procedures in place to ensure that archived messages can be accessed by authorized personnel only and are stored in a secure location.
Why is iMessage Archiving strategy important for businesses?
Imessage is one of the most convenient ways for both personal and professional communication. It has become a dominant communication channel for American customers and is fast-becoming an expected way to communicate with a business.
Here are some statistics that show the importance of iMessage.
- As of 2021, there were an estimated 1.3 billion active Apple devices in use worldwide, and all of these devices have access to iMessage. (Apple – https://www.apple.com/newsroom/2021/04/apple-reports-second-quarter-results/)
- According to a 2021 survey by Statista, iMessage is the most popular mobile messaging app in the United States, with 32% of respondents using it. (Statista – https://www.statista.com/statistics/249747/us-mobile-messaging-app-user-engagement/)
- iMessage is available in over 100 countries and supports more than 60 languages. (Apple –https://support.apple.com/en-us/HT207006)
- In 2020, Apple reported that iMessage usage had grown by 40% year-over-year. (CNBC –https://www.cnbc.com/2020/06/22/apple-imessage-usage-grew-40percent-year-over-year-in-2020.html)
- As of 2021, iMessage is responsible for sending over 200,000 messages per second worldwide. (Apple –https://www.apple.com/newsroom/2021/04/apple-reports-second-quarter-results/)
- According to a 2021 report by Sensor Tower, iMessage was the second most downloaded mobile messaging app worldwide in 2020, behind WhatsApp. (Sensor Tower – https://sensortower.com/blog/top-messaging-apps-worldwide-q1-2021)
- iMessage offers end-to-end encryption for messages, which means that only the sender and intended recipient can read the message, making it a secure option for business communication. (Apple – https://support.apple.com/en-us/HT202303)
- In 2018, Apple launched Business Chat, a feature that allows businesses to communicate with customers through iMessage, making it easier for customers to ask questions and make purchases. (Apple –https://developer.apple.com/business-chat/)
- iMessage is also used by many companies for employee-customer communication. For example, some companies use iMessage to send appointment reminders, confirmations, and other messages to customers. This can help businesses provide a more personalized customer experience and streamline communication. (Forbes –https://www.forbes.com/sites/quora/2019/03/25/how-do-businesses-use-imessage/?sh=6a71e2357c78)
Why is iMessage Archiving a regulatory requirement for businesses?
iMessage archiving is important for businesses to be compliant because many industries are subject to regulatory requirements regarding the retention and management of electronic communications, including text messages. Failing to comply with these regulations can result in legal penalties, fines, or reputational damage.
For example, the financial industry is subject to the Securities and Exchange Commission (SEC) Rule 17a-4, which requires financial firms to retain and produce certain electronic communications, including text messages, for a specified period of time. Other industries, such as healthcare and legal, may also be subject to similar regulations.
In addition, archiving iMessages can help businesses with internal investigations, litigation, and e-discovery. Having a comprehensive archive of electronic communications can help businesses quickly locate and produce relevant information in response to legal requests or investigations.
Overall, iMessage archiving is an important component of compliance for businesses in regulated industries and can also help with internal investigations and e-discovery.
Businesses are responsible for Archiving their Employee’s iMessages
Given the regulatory framework and the nature of communication, it is important to note that organizations’ have a requirement to archive all communication with customers. This extends to popular messaging platforms like iMessage. Membit offers native compliance conversation platforms to enable businesses to remain compliant, while providing the convenience and privacy employees demand.