Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized. Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise
Membit has developed a conversation behavior & dialogue management module, which constantly monitors the various scenarios through the session, and responds to them correctly, preserving an exceptional CX in all situations
Finally the virtual assistants are being moved from their comfort zone, and being adapted to the real world
The shift to home working and the rise of the virtual contact center has accelerated the demand for Conversational AI. Enterprises now understand the importance of automation and its potential benefits in reducing operational costs. Membit solution resolves one of the main challenges faced is how to deploy solutions that reduces the overall costs while enhancing customer satisfaction
Whatever the way your customer wants to communicate, you’re there, including all voice and text channels
No more limitations on when your customer can reach you,
and with no effort on your part
A unique algorithm, for better understanding of the customer’s needs
Enterprise-grade security and PCI/GDPR compliancy, enabling sensitive information to be run through the Virtual Agent
Leveraging machine learning and bot analytics, including performance and in-depth reporting based on user data with conversation history and various KPIs
Multiple plug-ins provided a rich variety of functionality, such as attaching pictures and videos, uploading documents, filling out forms/signatures and more
A choice of a cloud system serving masses of users, or the comfortable security of the customer’s premises
Built-in integration to common CRM\ERP systems, accessible by anyone, anywhere, anytime, with predefined modules and workflows for a variety of processes
Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise
Membit combines engineering excellence and the science of customer experience to produce a solution designed for professionals who are not willing to compromise on quality.
5,000 WhatsApp Sessions
Membit NLP Engine
Multilingual Support
Out-of-the-box Reporting & Analytics
Live chat escalation
Normal Office Hours Support
One Json API Integration
20,000 WhatsApp Sessions
Membit NLP Engine
Multilingual Support
Out-of-the-box Reporting & Analytics
Live chat escalation
SMS Integration
Normal Office Hours Support
Up to 5 Json API Integrations
Facebook Messenger
Voice bot Integration
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