WHAT YOU GET
GAIN
THE DATA
Get real-time data, including invisible interactions, and comply with regulatory requirements
BOOST YOUR SALES AGENT PRODUCTIVITY
Automatically record and analyze all communications done via messaging platforms into any CRM
IMPROVE YOUR CUSTOMER SERVICE
Provide your customers a fast and personalized solution with a high level of privacy management
MEET DIM
Membit DIM provides companies with full control of interactions performed between their agents and customers, including those done via private phones. DIM also enables agents to manage CRM activities via messaging platforms, in an easy and intuitive way, providing customers with a better, more personalized, and synchronized experience, in real time.
WHY CHOOSE DIM?
Full Integration into any Msg Platform
DIM integrates to any msg platform like WhatsApp, iMessage, Messenger etc.
Automatic Recording of Real Time Data
DIM automatically records all interactions with no self-selection ability
Easy Integration into any CRM
All interactions are easily saved and analyzed into any CRM using generic API
Generating AI- based Insights
AI insights enable smart alerts and customer experience enhancements
Full Control - 360 View
DIM Manages customer data seamlessly to get a 360 view of their journey
Compliance with Regulations
DIM records all communications on the msg platforms, enabling compliance with regulatory requirements
You are chatting with a customer support bot and ask for a sales agent.
The customer support bot calls the corporate bot Finds the relevant agent’s WhatsApp number and connects him to the conversation
Now you are both chatting BUT neither of you knows the other’s private number.
Think about it.. Every agent can communicate through his private device, while all data is automatically fully managed
DIM DEMO
Our Differentiation
- Automatic recording of interactions with no self-selection ability
- Integrated into any msg platform
- All types of CRM supported, includIing Salesforce, Daynamic etc
- Compliance with regulatory requirements
- Agent and customers private phone numbers are not exposed
READY TO JOIN OUR ONE STOP BOT?
Just how much would you profit with better VISIBILITY CUSTOMER EXPERIENCE REAL TIME DATA AUTOMATIC RECORDING
- PRICING -
Essentials
$25/Agent
per month, billed annually
- 2 WhatsApp Accounts
- Automatic Contacts Creation
- Auto Chat Recording
- Proactive Chat Initiation
- User & Agent Management
- Administrating Tool
- Unlimited Contacts
- Email Support
- No Integration Needed
- *100 WhatsApp Chats/Agent/Month
Easy to set up & manage
Professional
$35/Agent
per month, billed annually
- 2 WhatsApp Accounts
- Automatic Contacts Creation
- Auto Chat Recording
- Proactive Chat Initiation
- User & Agent Management
- Administrating Tool
- Unlimited Contacts
- Phone Support
- Queue Call Back
- Call Tagging
- CRM Activities Management
- Retreiving Customer Info from CRM
- Full API for CRM Integration
- Teams\Webex Integration
- *250 WhatsApp Chats/Agent/Month
Boost productivity and improve customer experience
Custom
Contact Us
All Professional features, plus
- Custom onboarding
- Advanced analytics and reporting
- AI-Based Insights
- Access to API developer support
- Dedicated account manager
- Service-level agreement (SLA)
Customized solution to
meet your business needs
FREQUENTLY ASKED QUESTIONS
How do I get started?
1. Fill out a short registration form to get your login details.
2. Log in to the Admin System and fill in the agent table.
3. You will get a temporary WhatsApp phone number for both customers and
agents and start your trial practice
at the same time Membit activates your WhatsApp account
Is CRM system mandatory?
No
The Essential package does not require CRM.
At any time, you can upgrade your account to include a CRM system
How do I integrate my CRM into DIM?
You have two options:
- For Salesforce or Microsoft you can use Membit built-in connection.
- For any other CRM you should implement the inbound & outbound API as described here
Is there any additional cost?
The packages include 100/250 monthly conversations per agent.
Additional chats will be charged based on the WhatsApp fee
GET STARTED
Purchase NOW! 14 days free trial