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Compliance
Block, Alert, Track Transmission
Report Non-Compliance
Data Leakage Protection
Capture/Archive Communication
Enforce sharing rules
User-based Policies
Verify Customers
Mask Numbers
Control Customer Access
Security
Capture and Sync
Historical Access
Categorized and Discoverable
Contextualized Conversations
Automated Workpaths
Fail-safe Routing
Real Time Analysis
Sales & Service
Unified Communication
Routing
BYOD
Streamlined Task Follow-up
Built-in Escalation Paths
Integrated Customer Context
Personalized Process
WhatsApp-based CRM management
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Compliance
Block, Alert, Track Transmission
Report Non-Compliance
Data Leakage Protection
Capture/Archive Communication
Enforce sharing rules
User-based Policies
Verify Customers
Mask Numbers
Control Customer Access
Security
Capture and Sync
Historical Access
Categorized and Discoverable
Contextualized Conversations
Automated Workpaths
Fail-safe Routing
Real Time Analysis
Sales & Service
Unified Communication
Routing
BYOD
Streamlined Task Follow-up
Built-in Escalation Paths
Integrated Customer Context
Personalized Process
WhatsApp-based CRM management
Blog
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The 19 Challenges of Compliant WhatsApp/Texting with Clients
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What’s Behind SEC WhatsApp Fines?
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3 Business- Critical Reasons Auto Dealers Must Monitor Sales Rep’s Texts & WhatsApps
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Organizational Pitfalls of Private Employee-Customer Chat
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Critical WhatsApp Interventions For Compliant Sales teams
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Employee-Customer Chats: Personal Service vs. Regulatory Requirements
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